QUESTIONS AND ANSWERS
What are Vastasoft available solutions?
We currently have two solutions: Vastasoft Marketplace Builder Software (VMBS), and
Vastasoft Data Aggregation Software (VDAS)
How many products can VMBS support?
VMBS can support a virtually unlimited number of products in a marketplace. In practice the number may be limited by your server hardware.
How Does VMBS B2B differ from VMBS B2C?
VMBS B2B Importer/Database Builder Module imports data from manufacturers` product feeds or databases.
VMBS B2B front end is a trading platform where business buyers register to search for certain products.
Once a buyer finds a products she is searching for, she can use certain communication tools to start communicating with the
suppliers of that product
Are your solutions secure?
Absolutely. All of our solutions adhere to best practices in online security,
and the safety of your data is our utmost priority.
Can your solutions integrate with existing software platforms?
Yes. Our solutions integrate seamlessly with ERP, CRM, payment gateways, and other software systems
to enhance your operations.
Do you offer ongoing maintenance and support after deployment?
Yes, we provide continuous support, maintenance, and software updates to ensure
smooth operations post-deployment.
How much work do I, the client, have to do to get started with Vastasoft solutions?
Just contact us with your requirements, and we’ll take it from there. Our experts guide you from design to testing,
ensuring a smooth deployment.
How much do Vastasoft solutions cost?
Our solutions are competitively priced. Contact us, and we’ll find the right solution that suits your needs
and budget.
How long does the setup process take?
Once the contract is signed and design specs are agreed upon, we aim to complete the setup in 12-16 weeks,
depending on the project scope.
What customer service methods do you have?
We provide a toll-free number for direct access to your program manager. Additionally, we offer WhatsApp
support 8 hours a day and emergency contact outside of these hours.
Can Vastasoft solutions handle international markets?
Yes, our solutions support multiple languages, making them ideal for businesses operating globally.
Are Vastasoft products SaaS solutions?
No. Our products follow the traditional software-on-hardware deployment, either on your hardware or using
hosting services like Ionos.
Do you provide training for our staff?
Yes, we offer thorough training sessions tailored to your team's needs, either remotely or on-site.
What sets Vastasoft apart from competitors?
Our focus on cutting-edge technology, personalized service, and collaboration ensures we meet your business goals efficiently.
What is the definition of: UPC, MPN, and GTIN?
(UPC) Stands for “Universal Product Code“. MPN Stands for “Manufacturer Part Number“, and GTIN stand for “Global Trade Item Number“.
